Cloud Infrastructure for Digital Nomads

1. Acceptance of Terms

By accessing and using NomadCore Pro services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

NomadCore Pro provides cloud infrastructure, hosting, and managed services for digital nomads and remote businesses. Our services include but are not limited to cloud hosting, security solutions, DevOps automation, and technical support.

3. User Responsibilities

• Maintain the confidentiality of your account credentials
• Use services in compliance with applicable laws and regulations
• Provide accurate and up-to-date information
• Pay all fees associated with your service plan

4. Service Level Agreement

We guarantee 99.9% uptime for our hosting services, excluding scheduled maintenance windows. In case of service level breaches, eligible customers may receive service credits as outlined in our SLA documentation.

5. Payment Terms

Services are billed monthly or annually in advance. Failure to pay invoices within 30 days may result in service suspension. All fees are non-refundable except as required by law.

6. Data Security and Privacy

We implement industry-standard security measures to protect your data. Our privacy practices are detailed in our Privacy Policy, which forms part of these terms.

7. Limitation of Liability

NomadCore Pro's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate this agreement with 30 days written notice. We reserve the right to immediately terminate accounts for breach of terms or illegal activities.

9. Governing Law

These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, CA.

Last updated: December 2024

1. Information We Collect

We collect information you provide directly, such as when you create an account, contact us, or use our services. This includes:

• Personal identifiers (name, email, phone number)
• Payment information (processed securely by third-party providers)
• Service usage data and technical logs
• Communication records with our support team

2. How We Use Your Information

• Provide and maintain our services
• Process payments and billing
• Communicate about services and updates
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information only in these limited circumstances:

• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability

7. International Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

8. Contact Us

For privacy-related questions, contact us at: [email protected]

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing website performance.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies

These cookies track your activity across websites to deliver more relevant advertising and marketing communications.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies already on your device and set most browsers to prevent them from being placed.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these services.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

Last updated: December 2024

1. DMCA Compliance

NomadCore Pro respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used on our platform without authorization, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location
• Your contact information (address, telephone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Agent

Send DMCA notices to:

DMCA Agent
NomadCore Pro LLC
2847 Mission Street, Suite 200
San Francisco, CA 94110
Email: [email protected]
Phone: +1 (415) 555-0142

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in accordance with the DMCA and our Terms of Service.

6. False Claims

Please note that submitting false DMCA claims may result in liability for damages, including attorney fees.

Last updated: December 2024

1. GDPR Commitment

NomadCore Pro is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all EU residents and data subjects.

2. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract: To provide our services and fulfill contractual obligations
• Legitimate Interest: To improve our services and communicate about updates
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request your data in a structured, commonly used format.

Right to Object

You can object to processing based on legitimate interests or direct marketing.

4. Data Protection Officer

Our Data Protection Officer can be contacted at: [email protected]

5. Data Transfers

When we transfer EU personal data outside the EU, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

6. Exercising Your Rights

To exercise any of your GDPR rights, contact us at: [email protected]. We will respond within 30 days of receipt of your request.

7. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data in accordance with GDPR.

Last updated: December 2024